Privacy & Cookies Policy

JSS Healthcare 1 Ltd T/a, Wonderstaff (hereafter "Wonderstaff") respects your privacy and is committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website (regardless of where you visit it from) and tell you about your privacy rights and how the law protects you.

Purpose of this Privacy Policy

This privacy policy aims to give you information on how Wonderstaff collects and processes your personal data through your use of this website. This includes any data you may provide when you submit applications to our recruitment team, create an account, refer a friend to us, or make payments for services.
This website is not intended for children, and we do not knowingly collect data relating to children.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy we may provide on specific occasions when we are collecting or processing personal data about you. This privacy policy supplements other notices and privacy policies and is not intended to override them.

Controller

JSS Healthcare 1 Ltd T/a Wonderstaff is the controller and responsible for your personal data. We have appointed a data privacy manager who is responsible for overseeing questions in relation to this privacy policy. If you have any questions, including any requests to exercise your legal rights, please contact the data privacy manager using the details set out below.
Full Name: Dr Jobi Chacko
Email: dataprotection@wonderstaff.co.uk
Postal Address: Yeovil innovation centre, Copse Road, Barracks Close, Yeovil, Somerset, United Kingdom, BA22 8RN

Changes to the Privacy Policy and Your Duty to Inform Us of Changes

Please keep us informed if your personal data changes during your relationship with us. We keep our privacy policy under regular review.

Third-Party Links

This website may include links to third-party websites, plug-ins, and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements.
Personal data means any information about an individual from which that person can be identified. We may collect, use, store, and transfer different kinds of personal data about you:
Identity Data: Includes first name, last name, username or similar, title, date of birth, and gender.
Contact Data: Includes billing address, email address, and telephone numbers.
Financial Data: Includes bank account and payment card details.
Transaction Data: Includes details about payments to and from you and other details of services you have purchased from us.
Technical Data: Includes internet protocol (IP) address, browser type and version, time zone, location, browser plug-in types, operating system, and other technology on the devices you use to access this website.
Profile Data: Includes your username and password, purchases or orders, your interests, preferences, feedback, and survey responses.
Usage Data: Includes information about how you use our website, products, and services.
Marketing and Communications Data: Includes your preferences in receiving marketing from us and third parties, as well as your communication preferences.

Aggregated Data

We also collect, use, and share Aggregated Data such as statistical or demographic data. Aggregated Data could be derived from your personal data but is not considered personal data in law as it does not directly or indirectly reveal your identity.

Special Categories of Personal Data

We do not collect any Special Categories of Personal Data about you through your use of this website. This includes details about your race or ethnicity, religious beliefs, sex life, sexual orientation, political opinions, trade union membership, health information, genetic and biometric data. Nor do we collect any information about criminal convictions and offenses.

If You Fail to Provide Personal Data

Where we need to collect personal data by law, or under the terms of a contract, and you fail to provide that data when requested, we may not be able to perform the contract. In this case, we may have to cancel a service you have with us, but we will notify you if this is the case.
We use different methods to collect data from and about you, including through:
Direct Interactions: You may provide your Identity, Contact, and Financial Data by filling in forms or corresponding with us by post, phone, email, or otherwise. For example, when you:
o Apply for our services
o Create an account
o Subscribe to our publications
o Request marketing materials
o Enter a competition or survey
o Give us feedback or contact us.
Automated Technologies or Interactions: As you interact with our website, we will automatically collect Technical Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, and other similar technologies.
Third Parties or Publicly Available Sources: We may receive personal data about you from various third parties and public sources as set out below:
o Technical Data from analytics providers, advertising networks, and search information providers based inside or outside the EU.
o Contact, Financial, and Transaction Data from providers of technical, payment, and delivery services.
o Identity and Contact Data from data brokers or aggregators.
o Identity and Contact Data from publicly available sources based inside the EU, such as Companies House and the Electoral Register.
We will only use your personal data when the law allows us to. Here are the most common ways we use your data:
To Perform a Contract: This means processing your data where it is necessary for the performance of a contract we have with you.
Legitimate Interests: Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
Legal Obligations: Where we need to comply with a legal obligation.
Generally, we do not rely on consent as a legal basis for processing your personal data. However, we will get your consent before sending third-party direct marketing communications to you via email or text message. You have the right to withdraw consent to marketing at any time by contacting us.
We may have to share your personal data with the parties set out below for the purposes outlined in Section 4:
Service Providers: IT and system administration service providers.
Professional Advisors: Including lawyers, bankers, auditors, and insurers who provide consultancy, banking, legal, insurance, and accounting services.
Governmental Authorities: HM Revenue & Customs, regulators, and other authorities based in the United Kingdom who may require reporting of processing activities in certain circumstances.
Potential Buyers or Merger Partners: Third parties to whom we may choose to sell, transfer or merge parts of our business or our assets. Alternatively, we may seek to acquire other businesses or merge with them.
We have put in place appropriate security measures to prevent your personal data from being accidentally lost, used, altered, disclosed, or accessed in an unauthorized way. We limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data on our instructions, and they are subject to a duty of confidentiality.
We have procedures in place to deal with any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally required to do so.

How Long Will You Use My Personal Data For?

We will only retain your personal data for as long as reasonably necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements. We may retain your personal data for a longer period in the event of a complaint or if we reasonably believe there is a prospect of litigation in respect to our relationship with you.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process it, whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
By law, we have to keep basic information about our customers (including Contact, Identity, Financial, and Transaction Data) for six years after they cease being customers for tax purposes.
In some circumstances you can ask us to delete your data (see Your Legal Rights below). We may anonymize your personal data (so that it can no longer be associated with you) for research or statistical purposes, in which case we may use this information indefinitely without further notice to you.
Under certain circumstances, you have rights under data protection laws in relation to your personal data. You have the right to:
Request Access: You can request a copy of the personal data we hold about you to check that we are lawfully processing it ("data subject access request").
Request Correction: You can ask us to correct any incomplete or inaccurate data we hold about you.
Request Erasure: You can ask us to delete or remove your personal data where there is no good reason for us to continue processing it. You also have the right to ask us to erase your personal data where you have exercised your right to object to processing (see below).
Object to Processing: You can object to the processing of your personal data where we are relying on a legitimate interest (or those of a third party), and there is something about your particular situation which makes you want to object to processing on this ground. You also have the right to object where we are processing your personal data for direct marketing purposes.
Request Restriction of Processing: You can ask us to suspend the processing of your personal data in certain scenarios, such as if you want us to establish the data's accuracy or our reason for processing it.
Request Transfer: You can request that we transfer your personal data to you or a third party in a structured, commonly used, machine-readable format. Note that this right only applies to automated information that you initially provided consent for us to use or where we used the information to perform a contract with you.
Withdraw Consent: You may withdraw your consent to the processing of your personal data at any time. This will not affect the lawfulness of any processing carried out before you withdraw your consent.

No Fee Usually Required

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

Requests and Response Time

We will need specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). We try to respond to all legitimate requests within one month, but it may take longer if your request is particularly complex or you have made several requests. We will notify you and keep you updated.
Our website uses cookies to distinguish you from other users of our site. This helps us to provide you with a good experience when you browse our site and also allows us to improve our site. By continuing to browse the website, you are agreeing to our use of cookies.
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Cookies contain information that is transferred to your computer's hard drive.
We use the following cookies:
Strictly Necessary Cookies: Required for the operation of our sites. For example, cookies that enable you to log into secure areas of our sites.
Analytical/Performance Cookies: These allow us to recognize visitors, count them, and see how they use our site. This helps us improve how our websites work.
Functionality Cookies: Recognize you when you return to our site, enabling personalization and remembering preferences.
Targeting Cookies: Record your visit, the pages you visited, and links you followed. We use this to make our site and advertising more relevant to your interests.
You can block cookies by activating the setting on your browser that allows you to refuse all or some cookies. However, if you block all cookies (including essential cookies), you may not be able to access all or parts of our site.
We will only use your personal data for the purposes for which we collected it unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose. If you wish to get an explanation as to how the processing for the new purpose is compatible with the original purpose, please contact us.
If we need to use your personal data for an unrelated purpose, we will notify you and we will explain the legal basis which allows us to do so.
Please note that we may process your personal data without your knowledge or consent, in compliance with the above rules, where this is required or permitted by law.

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